Functionalities and possibilities
Discover the potential of the AI Assistant
Your support in the digital world
In the era of digital transformation, AI assistant becomes tool for companies who want to automate processes, improve customer service and increase business efficiency. Thanks to advanced machine learning and artificial intelligence algorithms, our AI assistant offers a wide range of functionalities and tools adapted to the specificity of various industries and enterprise needs.
Our AI Assistant is comprehensive business support - from personalization of customer contact, through task automation, lead generation, to customer service and integration with systems (CRM, ERP). It offers immediate access to information, streamlining processes and increasing customer satisfaction. It ensures operational efficiency and helps you achieve your business goals. Discover how it can contribute to the development of your company and provide a competitive advantage.
Functionalities and capabilities of the AI Assistant
If you want to learn more about the possibilities data-driven assistant user, contact us! We will be happy to help you create assistantthat will perfectly meet your needs.
Service automation
Chatbot can not only provide information about products, but also accept and process orders, update order status and even process returns.
Personalization of communication
Thanks to the analysis of customer data, chatbot can personalize communications, product offers and recommendations, improving user experience and increasing the chances of conversion.
Internal knowledge management
Chatbot can serve as a knowledge base for employees, enabling quick access to procedures, documents or guidelines without the need to search company resources.
Sentiment and feedback analysis
Based on conversations with customers, the chatbot can analyze sentiment and collect feedback, providing valuable tips for improving products, services or customer service.
Support in onboarding processes
Chatbots they can support new employees by providing information about the company, the industry, its culture, procedures or introducing them to current projects.
Integration with other systems
Chatbots they can be integrated with CRM, ERP systems, product databases or accounting systems, enabling the automation of many business processes.
Learning from interactions
By analyzing conversations and feedback, the chatbot can learn and self-improve, offering increasingly accurate answers and recommendations.
Multilingual support
Chatbots can serve customers in different languages, automatically recognizing and adapting to the user's language preferences.
Crisis management
In situations of high customer service load, the chatbot takes over some of the queries, ensuring quick and consistent communication with customers.
Assistant's capabilities
What are the functionalities and capabilities of the Assistant?
Here are some example applications:
Chatbots
The system can support chatbots that answer customer questions and provide them with support.
Virtual assistants
The system can power virtual assistants that help users perform various tasks. Example: complaints process
Customer service automation
The assistant can automate customer service processes such as answering questions, solving problems, and placing orders.
Customer opinion analysis
The system can analyze customer feedback and identify areas where the company can improve.
You save time and money by automating repetitive tasks
A chatbot based on your data can be used for a variety of tasks. Here are some sample applications, depending on the industry:
Chatbot use for banking sector:
- Answers questions about banking products and services
- Helps in opening an account and applying for a loan
- Enables remote account management
Chatbot use for online store:
- Helps in choosing a product
- Answers questions about availability and delivery
- Accepts orders and complaints
Chatbot use for recruitment company:
- Answers questions about job offers
- Helps you upload your CV
- Arranges candidates for job interviews
